It seems as if I've been in the collision repair industry virtually all my life. I started detailing cars in the 1960s, then moved up to managing one repair centre in Hamilton, Ontario, then to organizing and operating a multi-store repair business.

Through my experience, I realized the industry needed a change - it called for an organization like CARSTAR. Consumers and insurers needed a trusted brand name that could service their needs anywhere across Canada. And so, in 1994 we started CARSTAR, by carefully selecting franchises who believed in our concept, and by forming strategic alliances with the leading insurers and vendors.

So what sets us apart from other collision repair centres? Our mission is to continue to build and manage a network of high-quality franchise collision stores across Canada operating with ethics, standards and consistency. We promise customer satisfaction, cost containment and improved turnaround time.

We offer a Lifetime Nationwide Warranty, holding our stores accountable to their repair service and protecting you from coast to coast for as long as you own your vehicle.

By bringing together the right people and business partners, CARSTAR has become the largest quality collision repair network in Canada, a highly recognized name with a solid and trusted reputation.

We have repaired over 300,000 automobiles across Canada in our continued quest to maintain the status of leader in the Canadian collision repair business, providing customer satisfaction, cost containment and improved turnaround time.

Since the beginning, our vision has never changed. And, as each year progresses, the CARSTAR network grows larger and stronger.

Sam Mercanti,
CEO and President, CARSTAR Automotive Canada Inc.