Odds are nearly one in 10 that you or someone you know will be involved in an accident this year. While some accidents involve other cars and extensive damage, most are minor fender-benders.

Print this page and keep it in your glove compartment in case you get in an accident. This page includes the 11 steps to take if you are involved in an accident and a handy form so you can document the accident. Please drive safely.

The most important step, of course, is to call 1-800 CARSTAR!

What To Do:

• Turn off your vehicle's engine and leave it where it is if you feel it is safe to do so. If you feel threatened, or your car is in danger of being hit by another car, slowly drive to a place where you feel safe, such as the side of the road or a well-lit parking lot.
• Keep calm.
• Are you injured? Assess the amount of impact and judge to what degree you may be hurt. If you think you're injured, stay in your car and try to relax. Be honest if anyone asks how you are. Ask someone to call for help and let a professional assess your condition.
• Assess your situation. When examining the possible damage to your vehicle, NEVER walk directly between the two cars - if one is hit again, you could be trapped between the two vehicles.
• Provide medical help to others ONLY if you are trained to do so.
• Call the police. Dial 9-1-1 first. If that doesn't work, dial 0 and ask for the police.
• Be tactful and courteous, even if you're angry, and don't say the accident was your fault, even if you believe it was.
• Get the names, addresses and phone numbers of any witnesses. If you can't get their names, at least get their license plate numbers.
• Exchange names, addresses, license numbers and insurance information with any other drivers involved in the accident.
• Call 1-800 CARSTAR and a live operator will assist you. We'll dispatch a reputable tow truck service or transfer you to the nearest CARSTAR location.