What should you do after an accident?

After a car accident in Canada, check for injuries, move to safety if possible, exchange information, document the scene, report the claim, and contact a trusted collision repair facility for an estimate and next steps.

What to Do After a Car Accident in Canada

Safety comes first

Safety comes first is an important part of the repair journey for Canadian drivers. In practical terms, this means customers should ask clear questions, document what happened, and work with a repair facility that can explain both visible and hidden damage. Canadian conditions such as snow, ice, hail, road salt, wildlife crossings, and provincial insurance processes can all influence how the repair is inspected, approved, scheduled, and completed.

Document the accident

Document the accident is an important part of the repair journey for Canadian drivers. In practical terms, this means customers should ask clear questions, document what happened, and work with a repair facility that can explain both visible and hidden damage. Canadian conditions such as snow, ice, hail, road salt, wildlife crossings, and provincial insurance processes can all influence how the repair is inspected, approved, scheduled, and completed.

Report the claim

Report the claim is an important part of the repair journey for Canadian drivers. In practical terms, this means customers should ask clear questions, document what happened, and work with a repair facility that can explain both visible and hidden damage. Canadian conditions such as snow, ice, hail, road salt, wildlife crossings, and provincial insurance processes can all influence how the repair is inspected, approved, scheduled, and completed.

Choose a repair facility

Choose a repair facility is an important part of the repair journey for Canadian drivers. In practical terms, this means customers should ask clear questions, document what happened, and work with a repair facility that can explain both visible and hidden damage. Canadian conditions such as snow, ice, hail, road salt, wildlife crossings, and provincial insurance processes can all influence how the repair is inspected, approved, scheduled, and completed.

Watch for hidden damage

Watch for hidden damage is an important part of the repair journey for Canadian drivers. In practical terms, this means customers should ask clear questions, document what happened, and work with a repair facility that can explain both visible and hidden damage. Canadian conditions such as snow, ice, hail, road salt, wildlife crossings, and provincial insurance processes can all influence how the repair is inspected, approved, scheduled, and completed.

Customer checklist

Take photos of the damage and surrounding conditions.
Save your claim number and insurance information.
Ask whether hidden damage may be found after teardown.
Ask whether parts availability could affect timing.
Ask whether diagnostics, scanning, or calibration may be needed.
Request updates if the estimate or timeline changes.