CARSTAR Automotive Canada Inc. Named One of Canada’s 50 Best Managed Companies

‘Hamilton, ON – February 21, 2012 – CARSTAR Automotive Canada Inc. is proud to have been selected as one of Canada’s 50 Best Managed Companies for 2011. This prestigious honour is awarded by Deloitte, CIBC, National Post, and Queen’s School of Business and showcases Canadian owned and run companies that excel in overall business strategies and sustained growth.

“CARSTAR has helped transform an entire industry by creating systems, standards and professionalism, and we are pleased to say that CARSTAR is one of this year’s recipients.” John Hughes, Partner, Private Services, Deloitte. “They have a relentless commitment to their vision, mission and values which are very strategic in the development of their business.”

CARSTAR’s 50 Best Managed Companies application revolved around their BRIDGE strategy, which includes: Building of the brand, Renewal of leadership, Integration through their Care Centre and Information Technology, Diversifying products and services, continued Growth and Enhanced value propositions to their Customers and Partners.

Based in Hamilton, Ontario, CARSTAR Automotive Canada Inc. has been one of the leaders in the Canadian Collision Repair Industry for over 15 years. CARSTAR has consistently armed itself with the tools and resources needed to bring enhanced value to Partners, Customers and the collision industry as a whole. By following their set of best-in-class standards, CARSTAR aims to showcase their ongoing operational excellence and remain one of Canada’s 50 Best Managed Companies for years to come.

“We are very honoured to receive this award and the timing is impeccable as we are on a company-wide and nationwide mission to be best-in-class in all that we do; this award solidifies that corporately we are leading by example,” says Sam Mercanti, President & CEO of CARSTAR. “Thank you to our Franchise, Insurance and Vendor Partners for their involvement in helping us achieve this milestone, and for their ongoing contribution in the improvement of our business.”

Established in 1993, the Canada’s 50 Best Managed Companies is a national awards program, recognizing Canadian companies that have implemented world-class business practices and created value in innovative ways. Applications are reviewed by an independent judging panel that evaluates how companies address various business challenges, including new technologies, globalization, brand management, leadership, leveraging and developing core competencies, designing information systems, and hiring the right talent to facilitate growth.

CARSTAR is proud to be named one of Canada’s 50 Best Managed Companies. “At CARSTAR, our greatest asset is our people. Our success is a direct result of their strong drive, hard work ethics, entrepreneurial spirit and continuous commitment to serving our Franchise Partners and the communities in which they live and work,” says Mercanti. “It is truly an honour to receive this award.”

With over 2 million businesses in Canada alone, this award is a great accomplishment for Mercanti after years of dedication to his vision. “Today’s market place is not just about the investment in the product, it is also about the investment in the people. CARSTAR invests in their team to build up a strong and stable company,” says Dennis Concordia, Vice-President of Human Resources for CARSTAR Automotive Canada Inc.

“We celebrate the accomplishments of this year’s winners and applaud their commitment to excellence and their focus on the needs of their clients,” said Jon Hountalas, Executive Vice-President, Business Banking, CIBC.”

2011 winners of the Canada’s 50 Best Managed Companies award, along with the Gold Standard winners, Requalified and Platinum Club members will be honoured at the annual Best Managed gala in Toronto on March 27, 2012. On the same date, the Best Managed symposium will address leading-edge business issues that are key to the success of today’s business leaders.

About Canada’s Best Managed Companies

Canada’s 50 Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $10 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on four levels:

  1. Best Managed winner (one of the 50 new winners selected each year);
  2. Re-qualified member (repeat winners retain the Best Managed designation for two additional years, subject to annual operational and financial review);
  3. Gold Standard winner (After three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully reapplied for the designation. Companies may re-qualify for two additional years, subject to annual operational and financial review;
  4. Platinum Club member (winners that maintain Best Managed status for a minimum of six consecutive years). Program sponsors are Deloitte, CIBC, National Post, and Queen’s School of Business. For further information, visit Visit the online community for private companies the Best Managed channel on the Financial Post Executive site:

About CARSTAR Automotive Canada Inc.

CARSTAR is the largest and fastest growing automotive repair franchise network with over 400 locations in North America. Founded in Hamilton, Ontario, in 1995, CARSTAR Automotive Canada Inc. has grown from eight to over 160 locations throughout 10 provinces. Within Canada, CARSTAR repairs approximately 100,000 vehicles per year with the highest rate of customer satisfaction. Visit for details.

For more information:

Michelle Shantz
Marketing & Communications Specialist
CARSTAR Automotive Canada Inc.
905-388-2264 Ext. 231