CARSTAR opens three new locations in Ontario and re-opens location in Alberta

‘Hamilton, ON – April 3, 2012 – CARSTAR Automotive Canada Inc. is proud to announce the opening of its newest locations, CARSTAR Kitchener Shirley Drive, CARSTAR Woodbridge Highway 7 and CARSTAR Kitchener King Street (Kieswetter) in Ontario, and the re-opening of CARSTAR St. Albert in Alberta.

CARSTAR Kitchener Shirley Drive, located at 2300 Shirley Drive, is owned and operated by 17-year CARSTAR Franchise Partner, Tony Koebel. Tony has been in the automotive collision industry for over 30 years and brings his wealth of knowledge and experience to this new location. This is the second CARSTAR location for Tony who also owns CARSTAR Waterloo. Dave Armstrong, manager of CARSTAR Kitchener Shirley Drive, has been a team member of Tony’s for over 10 years.

“By opening this new location in the city of Kitchener we will help better serve customers and our partners, while continuing to maintain CARSTAR’s high quality standards,” said Tony. “We are very excited to bring our expertise and superior customer service skills to Kitchener.”

CARSTAR Woodbridge Highway 7 is located at 3790 Highway 7 and is owned and operated by multiple CARSTAR store owner and long-time Franchise Partner, Frank Sottile. This location is attached to the Pine View Hyundai dealership and is Frank’s fourth CARSTAR store.

Since joining the CARSTAR family in 2000, Frank has remained actively involved in the collision industry and has built a strong organization dedicated to serving customers, Insurance Partners and the community. He also prides himself on hiring the most-efficient and qualified staff members at each of his stores.

“We’re thrilled to be opening our new full service collision centre in this rapidly expanding market,” said Frank. “This is a great growth opportunity for us and we look forward to enhancing CARSTAR’s quality repair reputation with both customers and Insurance Partners in the Woodbridge community.”

CARSTAR Kitchener King Street (Kieswetter) is located at 4202 King Street East and is owned by the Kieswetter brothers, Mal and Robert. Tim Schuster manages CARSTAR Kitchener King Street and is the main contact for this location. This store is attached to the Kieswetter Mazda dealership which is also owned by the Kieswetter family.

“We wanted to maximize our resources by becoming a CARSTAR Franchise Partner, while maintaining the reputation we’ve established at Kieswetter Mazda over the past two decades,” said Mal. “We’re eager to learn more about the processes of CARSTAR and look forward to a long and successful partnership.”CARSTAR St. Albert has re-opened after closing temporarily for exterior renovations and is ready to serve the St. Albert community and surrounding areas.Located at 2 Riel Drive, the store is owned and operated by Chris Lane along with his parents, Frank and Cathy. With over a decade of experience behind them, the Lane family is positioned for success within their community.

CARSTAR St. Albert strives to follow Lean business principles and has equipment and systems to reduce cycle time, helping return vehicles to their customers faster.

“With our processes, expertise and commitment to superior customer service, we’re confident that we will become the first choice for vehicle repairs in St. Albert,” said Chris. “We are excited to start serving our community again and rebuilding our relationships with our partners.”

“Over one-third of our network has opened additional locations, becoming multi-storeowners like Tony Koebel and Frank Sottile,” said Larry Jefferies, Executive Vice-President at CARSTAR. “We hope to continue to build upon our quickly expanding network while also assisting stores that are not thriving to transition out of the business, replacing stores in those regions, with stronger businesses.” CARSTAR would like to congratulate Tony, Frank, Mal, Robert and the Lane family on their store openings and look forward to continuing to build upon these rewarding partnerships.

About CARSTAR Collision Repair Centres

CARSTAR is the largest and fastest growing automotive repair franchise in North America, with over 400 locations. Founded in Hamilton, Ontario in 1995, CARSTAR Automotive Canada Inc. has grown from eight to over 160 locations throughout 10 provinces. Within Canada, CARSTAR repairs approximately 100,000 vehicles per year, with exceptionally high customer experience ratings. Through a variety of fundraising initiatives, CARSTAR, its franchisees, partners and employees have raised over $1.9 million for Cystic Fibrosis Canada. In 2012, CARSTAR was recognized as one of Canada’s 50 Best Managed Companies. For more information, please visit:

For more information, please contact:

Michelle Shantz
Marketing & Communications Specialist
CARSTAR Automotive Canada Inc.
905-388-2264 Ext. 231